b345 Privacy Policy

We collect the following types of information in order to provide services on the b345 platform:

1.1 Identity Information

Information you provide at the time of account registration includes:

• Full name
• Date of birth (for age verification)
• National ID or passport number (when identity verification is required)
• Address

1.2 Contact Information

• Email address
• Mobile number
• Preferred method of contact

1.3 Financial Information

Information required for processing transactions, such as:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Session data and login duration

1.5 Gaming Information

• Gaming history and preferences
• Bet amounts and results
• Promotion and bonus usage details

b345 collects information in the following ways:

• Information provided directly: Information you give yourself when registering an account, logging in, filling out forms, or contacting our support team.
• Automatically collected information: Certain information is automatically collected via cookies, web beacons, and similar technologies while you browse our site.
• Information received from third parties: Necessary verification details from identity verification agencies or payment providers.

b345 uses the information collected from you for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Delivering gaming services smoothly
• Managing promotions, bonuses, and rewards
• Providing customer service and technical support
• Monitoring usage patterns to ensure responsible gaming
• Preventing fraud and unauthorized activity
• Improving platform security and performance
• Fulfilling legal obligations and resolving disputes
• Providing a personalized experience by analyzing your preferences and behavior

The b345 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

4.1 Cookies We Use

• Essential cookies: Necessary for the basic operation of the site — login sessions, security tokens, and so on.
• Performance cookies: Used to analyze which parts of the site are used most in order to improve the experience.
• Functionality cookies: Used to remember your language preferences and other settings.

4.2 Cookie Control

You have the option to accept or reject cookies through your browser settings. However, disabling certain essential cookies may prevent some features of the site from working.

b345 may share your information with third parties in the following limited circumstances:

• Payment providers: bKash, Nagad, Rocket, Upay, and the relevant financial institutions for bank transfers — solely for the purpose of completing transactions.
• Identity verification services: Trusted third parties for confirming age and identity.
• Game software providers: Partners such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — as needed to deliver gaming services.
• Legal requirements: Relevant authorities when required by court order or legal obligation.
• Fraud prevention: Relevant agencies for detecting and preventing fraudulent activity.

b345 adopts industry-standard technical and organizational measures to protect your information:

6.1 Technical Security

• SSL/TLS encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Firewall & intrusion detection: Active firewall and IDS systems to prevent unauthorized access.
• Two-factor authentication: An additional verification option to protect your account.
• Regular security audits: Periodic security assessments conducted by third-party experts.

6.2 Organizational Security

• Staff data protection training and awareness programs
• Following a policy of minimum necessary data access
• A rapid response plan in the event of a data breach
• Maintaining records of data processing activities

b345 retains your information according to the following policy:

• Active accounts: Your information will be retained for as long as your account remains active.
• Closed or inactive accounts: Even after an account is closed, certain information may be retained for as long as necessary to meet legal and regulatory requirements.
• Financial transaction data: Retained for as long as necessary for accounting and dispute resolution purposes.
• Log files: Technical and security logs are kept for a defined period and then deleted.

When your information is no longer needed, we securely delete or anonymize it.

As a user of b345, you have the following rights:

8.1 Right to Access

You can request to know what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction.

8.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted, though it may not be possible to delete some information due to legal obligations.

8.4 Right to Object to Processing

You can object to the use of your information for marketing communications or certain specific purposes.

8.5 Right to Data Portability

You can request that your information be provided in a structured, machine-readable format.

b345 is an adults-only platform. This service is intended only for those aged 21 or above.

We do not knowingly collect personal information from any minor. Age is verified at the time of account registration. If we become aware that a minor has created an account on our platform, the account will be closed and the relevant information deleted without delay.

If you believe a minor is using our services, please contact us.

We may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notice on the website
• Notifying your registered email address
• Informing you of the changes at your next login

If you continue using the service after changes are made, you are considered to have agreed to the updated policy.

The date of the most recent update will always be noted at the top of this page.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us: